4 tips for dealing with negative reviews online

Nearly nine in ten people trust online reviews as much as personal recommendations. Which means as a business owner, the last thing you want is for any customers to leave negative reviews.

Unfortunately the chances are that every now and then you’ll get a bad write up online – especially given another study found 46% of people have used social media to complain about a business.

So, whether it’s a one-star (or less!) Google review or an unkind visitor post on your Facebook page, try these top tips for limiting any potential damage.

Hopefully you found this useful, why no ask MOBI to quote on your business insurance

 

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